COVID-19 Safety Info
We hope you and your family are in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority to our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follow infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedure are current and adhere to each agencies/ recommendations.
You may see some changes when it is time for your appointment. We made these changes to help protect our patients and staff. For example:
· Our office will communicate with your beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
· Upon your arrival we ask you to remain in your car and contact us at 813-818-0600, we will reach out to you when your room is ready to maintain social distancing.
· We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
· You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect. At this time we are not utilizing our waiting room unless there is a specific need at that time we will continue to social distance and disinfect accordingly.
· Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
· We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception are at any one time.
· All staff are medically screened each day and temperatures taken prior to entry into the building. Additionally all clinical providers are wearing N95 masks, covered by both a surgical mask and then a face shield offering you 3 layers of protection. The business team is also masked and shielded along with barriers, they are practicing infection control measures in between each patient checking in and out at our front desk to ensure your safety.
· We ask that 48 hours prior to your appointment that you please sign and update your information via the patients forms tab on our website (www.westchasedentalassociates.com), this will help us keep you on schedule and protect both you and our staff as we adhere to new infection control guidelines.
If you are healthy, there’s no need to cancel your regularly scheduled dental appointment.
If you have any questions or concerns, please contact us immediately. The below links provide additional information regarding the coronavirus:
Our team will continue to monitor the situation and provide updated information when warranted. Thank you for your patronage.